ALFALAH ELITE · CUSTOMER CARE

Terms of Service

This website is operated by Alfalah Elite and hosted on Shopify. These terms explain how to use our store and place an order. Please read them alongside our Privacy Policy and Refund Policy.

Products and pricing

Product pages show the available designs, colours, sizes and current prices. Availability can change. Colours may vary slightly because of photography, lighting and screen settings.

Placing an order

Select your preferred colour, size and quantity, then review your cart and checkout details. Please provide an accurate name, delivery address and contact number. Your order confirmation contains the details of the order placed.

Payments and delivery

The payment methods and delivery charges available for your order are shown at checkout. Please review the final total before placing your order. Contact our team if you need delivery information for your location.

Order changes and assistance

If you need to correct or change an order, contact us as soon as possible with your order number. We will confirm whether the requested change can be made before dispatch.

Returns and exchanges

Return and exchange requests are handled according to our Refund Policy. Please contact us before returning a parcel.

Website use

Please use this website responsibly. Do not misuse the contact forms, attempt unauthorised access, or submit false order information.

Privacy and external links

Our Privacy Policy explains how personal information is handled. Links to external services, including WhatsApp, open those services and their own terms and privacy policies apply there.

Contact us

Questions about our store or these terms can be sent to alfallahelite86@gmail.com or +92 300 0424858 on WhatsApp.